Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Use the custom tab to tell customers about your product. List product features, technical specifications, and visual attributes. A detailed description will help us show your product to the right customers.
Product Description
This lamp is an independently produced Tiffany-style interpretation. It is not an original Tiffany Studios lamp and is not affiliated with or endorsed by Tiffany & Co. or Tiffany Studios.
Why Buy From Joanne Tiffany?
For over 20 years, Joanne Tiffany has specialised exclusively in handcrafted Tiffany lighting, supplying thousands of satisfied customers throughout Australia and New Zealand.
Unlike mass-produced decorative lighting, every Joanne Tiffany Signature Collection lamp is individually handcrafted using genuine stained glass and traditional copper-foil techniques. Every piece of glass is personally selected to create the finest possible colour composition, while our experienced artisans spend countless hours assembling each lamp entirely by hand.
Our commitment to exceptional craftsmanship, premium materials and timeless design ensures every Signature Collection lamp is more than a light—it is a collectible work of art designed to be admired for generations.
With Australian-based customer support, local warranty service and over two decades of specialist experience, you can purchase with complete confidence.
